📦 Shipping Policy
Turnaround Time
Our production time (Monday – Friday, 8 AM – 5 PM PST) for Direct-to-Garment (DTG) orders varies based on quantity:
Factory 1 Direct
● 8 – 10 business days for orders of 1 to 48 pieces
● 11 – 14 business days for orders of 49 to 124 pieces
● 15 – 20 business days for orders of 125 to 200 pieces
● 21 – 30 business days for orders of 301 to 600 piecesFor our screen print service, production time is up to 15 – 25 business days. We will keep you updated during this period until you receive your package!
Carriers
We use the following carriers to deliver our orders:
USPS
UPS
FedEx
Order Tracking
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using USPS First Class mail may not have tracking numbers.
Shipping Rates
The shipping rate for your order is based on the weight of your products and your location. Before the final checkout page, you will be shown the shipping cost and have the option to cancel your order if you choose.
Back Orders
If an item goes on back order, we will ship the in-stock items immediately. When the back-ordered item becomes available, we will ship it to you at no additional shipping and handling cost.

Hospitals & Clinics
Custom uniforms for medical staff and clinical teams.

Dental Clinics
Tailored dental scrubs and lab coats for dentists, hygienists

Who We Serve

From private practices to large hospitals, we supply tailored medical uniforms and bulk healthcare clothing solutions.

Laboratories
Anti-static coats and lab wear for controlled environments.

Laboratories
Anti-static coats and lab wear for controlled environments.

How it works

To begin your custom clothing production journey, all it takes is requesting a quote!

‍From there, the next steps are simple. We streamline the process, guiding you through product development, receiving your samples, manufacturing, quality control, shipping, and post-production . Experience the ease of bringing your designs to life with a dedicated partner supporting you at every step.

Sample Message

Design Plan

Fabric selection

Production

Quality Check

Deliveries

Frequently Asked Questions

Yes––we offer end‑to‑end customization including fabric type, color, fit (men’s, women’s, unisex), logo/label embroidery, and packaging. Perfect for teams, hospitals, clinics, and branded apparel lines.

Our MOQ starts at 500 sets per style

Typical lead time: 10–30 days depending on customization and quantity. We ship globally—with optimized DDP/FOB terms—for clients in the US, Canada, Europe, and more.

Absolutely. Sample production is available—for fit approval, fabric feel, and logo placement. Sample costs are deductible from your bulk purchase.

We provide breathable poly‑cotton blends, stretch/spandex options, eco‑friendly recycled fibers, plus antimicrobial and fade‑resistant finishes—perfect for clinical wear and long shifts.

30%-40% of total amount. Balance should be arranged before shipment since finance dept. will release the goods only after balance.

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